November 18, 2010

All about Ebooks: FAQs for EBL


From EBL LibCentral Help/Feedback FAQ page.

 What is Ebook Library (EBL)?

Ebook Library (EBL) is a web-based ebook lending platform which is capable of delivering Ebook Corporation's rapidly expanding catalogue of ebooks to academic and research libraries. EBL offers innovative functionality such as:

·        Multiple concurrent access (multiple people reading at the same time)
·        Online and offline access
·        Read aloud for all titles
·        Browsing before borrowing

What are EBL's system requirements?

The EBL patron interface and online reader is designed to work across all operating systems (including Linux) and popular web browsers (IE, Firefox, Chrome, Safari, and Opera).
Additional Adobe software is required to download, print, and copy:

·        Adobe Digital Editions (ADE) is required to download EBL ebooks for reading offline.
·        To print or copy from the EBL Online Reader, you are required to install Adobe Reader.

How do I find ebooks on EBL?

EBL offers four distinct search functions to assist you in finding relevant ebooks quickly and easily:

·        Quick Search: works much like any web search by cross-searching data across the EBL catalog to retrieve and rank the most relevant results.
·        Full Text Search: searches the entire contents of all ebooks to retrieve and rank the most relevant results.
·        Advanced Search: allows for more complex searching by limiting to, or excluding, multiple search criteria.
·        EBL Category Browse: displays a complete list of ebooks available within a particular subject category.

All search functions can be found on your EBL Bookshelf and on each search result screen.

What is Reading Online?

Accessing EBL ebooks online via the EBL Online Reader is referred to as "Reading Online". You can access the reader via the blue "Read Online" button on the full record page, or via the "Read this book" link beside each ebook listed in your search results.

The EBL Online Reader is web browser based, and is compatible with all popular web browsers (IE, Firefox, Chrome, Safari, and Opera). No additional software is required to read online - all you need is an active internet connection.

The EBL Online Reader offers:
·        Image View
·        PDF View (requires Adobe Reader)
·        Print / Copy Functionality
·        Full Text Search
·        Read Aloud
·        Notes
·        Page/Chapter skip
·        Page Sizing Options
·        Dictionary

Note: If you are working on a computer that is shared by others (for example, a PC in your library or elsewhere on campus), you should always choose to read ebooks online via the EBL Online Reader.

What does "browse" mean?

Just as in a conventional library, you can "browse" the full text of any ebook on EBL before deciding if you'd like to loan it. You can browse for 5-10 minutes via the EBL Online Reader, after which time you'll be prompted to create a loan, or request a loan from your library.

What is a loan?

As with other library material, a loan is also required before access to an EBL ebook can be made available for an extended period of time. Creating a loan will activate full text access for the length of the loan, and trigger print and copy functionality.

The length of each loan is usually determined by your library, but in most cases (unless otherwise specified), the loan length is 24 hours.

Note: To continue accessing the ebook once a loan has expired, simply create or request another loan as you did your initial loan.

How much can I print or copy from each ebook?

The DRM restrictions on each ebook restrict the amount of content that you can print and copy when you read an ebook online. Printing is restricted to 20% of each ebook, and copying 5%. Similar restrictions apply when you read ebooks offline.

The EBL system manages these allowances on the fly. Remaining print/copy balances can be viewed for each ebook on the Details tab in the Online Reader. The EBL Print Screen will also tally your remaining print balance while you print.

Why can't I print?

EBL printing problems are usually related to Adobe Reader preferences and/or browser settings.

If you're experiencing problem printing, please ensure:
·        You have Adobe Reader installed.
·        Your Adobe Reader JavaScript Preferences (Edit --> Preferences) have Acrobat JavaScript enabled.
·        Your Adobe Reader Internet Preferences (Edit --> Preferences) are set to "Open PDF in Browser".
·        Your web browser has JavaScript enabled.

If you've tried the above suggestions and you are still unable to print, please contact support@eblib.com for further assistance. In your email, detail the printing problem clearly, and include OS, browser and Adobe Reader version information.

Note: The EBL system is setup to not stop users from reprinting pages they have already tried to print. So, even though pages may have been subtracted from your print quota, as long as you select any of the same pages to reprint, you should be able to print them again - even if the print quota has been reached.

Can I download EBL ebooks?

Not all libraries enable EBL download functionality, but for those that do, EBL ebooks can be downloaded for reading offline. You'll find download buttons on either the full record page, or on the "Download" tab in the EBL Online Reader.

All downloaded ebooks are read via Adobe Digital Editions (ADE). Please ensure you have this free software installed before downloading.

Note: If you are working on a computer that is shared by others (for example, a PC in your library or elsewhere on campus), you should always choose to read ebooks online.


What is Adobe Digital Editions and why do I need it?

Adobe developed Digital Editions (ADE) as a separate application from Adobe Acrobat and Adobe Reader, and was designed specifically for reading ebooks. In order to download and read EBL ebooks offline, you must first have ADE installed. You can download this software from the ADE website.

For detailed instructions on how to use Digital Editions (including activation and authorization information), please refer to the ADE Help Pages.

The Adobe Support Forums are an excellent source for helpful solutions to ADE issues.

What's on my EBL Bookshelf?

Your EBL Bookshelf is a personalized homepage where you can access all your current loans, recently accessed titles, and ebook collections in one central place. You'll find a number search options on the Bookshelf, an EBL Category browse option, and a Bookmarks interface where you can view and export notes you've saved while reading.

You can access the EBL Bookshelf anytime via the "Bookshelf" tab in the patron interface, or via the "EBL" link in the online reader.

Can I read EBL ebooks on portable devices?
Presently, downloaded EBL ebooks can be transferred to any portable device that supports Adobe Digital Editions (ADE). There's a list of these compatible devices on the ADE website. Portable devices with browser support (such as the iPhone/iPad) can also access EBL and Read Online via the web.

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