Alloway Library received high satisfaction marks from the TWU students surveyed. In fact, our users gave us an A for Satisfaction with Library Staff placing us among the top ten out of some 60 institutions across Canada and the only BC library to receive that mark.
We received an A- for Overall Library Satisfaction which puts us in the top tier among BC libraries and ahead of two major lower mainland institutions. The high mark also sets us above the cross-Canada average among our peers in the "Very Small Schools" category.
We are also proud to be among the top BC libraries for providing satisfactory study space. Even when we are in the middle tier, with an A- for online resources or a B for holdings, we find ourselves in good company with our colleagues at UBC, SFU and UNBC among others.
Compared to previous years' Report Card, Alloway Library improved in 4 categories and held onto our high marks in the other two.
Alloway Library's 2009 Report Card
We are grateful for the positive support from our users and look forward to meeting the high expectations set for us.
Satisfaction with Library Staff AOverall Library Satisfaction A-
Satisfaction with the availability of study space A-
Satisfaction with Online Library Resources A-
Satisfaction with Library Hours of Operation B
Satisfaction with Total Library Holdings B